Family Tree Maker Support Phone Number +1 (888) 907-0710

What is Family Tree Maker?

In a very simple language, Family Tree Maker is a program that allows users to enter family information. A user can enter information while they are doing research on their family. These data can include ancestors or descendants too. You can add living person information too. FTM was originally developed by Kenneth Hess. In 1995 Broderbund purchased it. FTM went through many other ownerships. In 1997 family tree maker introduced a mac version of the software. The Mac version was discontinued for almost one decade and later it was relaunched in 2010.

FTM has a user-friendly interface, this is why it is well-known and the most desired software. A user can create a chart, report or a book using family tree maker software. Users can use Family Book Creator plugin to create a book also can use the charting companion plugin.

Ancestry.com announced in December 2015 that they will discontinue FTM. With this, they committed to support the program for a year. Family Tree Maker was purchased by MacKiev in 2016. MacKiev’s headquarter is in Kyiv. Interestingly, the Mac version of FTM was developed by MacKiev. The current version of Family Tree Maker software is owned by MacKiev Software Incorporation. The current version is the Family Tree Maker 2019 version.

FTM Support

How To Get Family Tree Maker Support?

You can get Chat Support, for free from MacKiev. MacKiev does not provide remote support but they can guide you on the chat and help you resolve your problem for free. If you are looking for Family Tree Maker help from an organization that provides remote support then you should call us. 

Family Tree Maker Live Chat

To get support for your software issues, you can contact MacKiev by going to their website. You can get free Family Tree Maker Live chat support from MacKiev. We also provide free chat support. If you need us to resolve your issue, please activate your support subscription with us.

Phone Support

If you encounter an issue and need someone on the phone. We are one of the best support providers for FTM software. 

Remote Support 

Some issues can not be resolved on the phone and that is where remote support is needed. Our Remote support is a premium service, and a user will need to pay to access a technician service.

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